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Under data protection legislation an individual has the right, subject to certain exemptions, to access the personal information that an organisation holds about them. Accessing personal data in this way is known as making a subject access request (SAR).

If you wish to make a subject access request to Caledonia Worldwide, your request must be:

  • made in writing, either by post or by email

Before we can act on your request, we must:

  • be sure of your identity
  • be supplied with information from you to help us locate the information you are requesting

You are entitled:

  • to be informed whether your personal data is being processed by Caledonia Worldwide
  • to have any personal data we may be holding communicated to you in a permanent form (this usually means paper copies)
  • to be given a summary of the sources, recipients and purposes of the processing

You may apply to receive your data in writing by email or by letter. A Subject Access Request Form is made available for your convenience. The form sets out where you should send your request as well as what documents will serve to provide us with proof of your identity.

On receipt of your completed request, verification of your identity, and sufficient details to enable us to locate the information, Caledonia Worldwide is obliged to respond within 30 calendar days of the receipt of your request. The information will be supplied subject to any applicable exemptions.

If you have any reason to believe that Caledonia Worldwide has not dealt correctly with your request, please contact info@caledoniaworldwide.com.  If you are still not satisfied, you should contact the Information Commissioner’s Office.